We ship all orders from Norfolk, Virginia in the U.S.A.
USPS First Class Parcel:
USPS 2-Day Priority:
free shipping within the USA on orders over $200.00
USPS First Class International Parcel - $16.00
USPS International Priority - $24.00
USPS International Priority to México - $29.95
USPS International Priority - $34.00
Roraima Outdoor Gear complies with all customs and international shipping regulations.
- Legal names are required on every international order. Failure to provide accurate information may result in your package being refused, returned, or abandoned.
- The company name may be visible on the customs declaration form attached to the outside of your package.
- A product description will be provided on the customs declaration form.
- We cannot falsify customs documents for any reason. This includes (but is not limited to) declaring orders as gifts, marking them at lower cost than they are valued, or misrepresenting our product in order to incur lesser customs fees.
R E F U N D S
Each and every order is hand drafted and made to order to the measurements provided during checkout. For this reason they are nonrefundable, and we recommend that measurements be repeated several times to ensure accuracy.
Roraima Gear is not responsible for taking inaccurate measurements but we will help alter the garment if it's too long or too big in the chest. Shipping costs for this process are the responsibility of the customer.
If an item does not fit correctly, please reach out no less than 48 hours after delivery of the item.
C A N C E L L A T I O N S
- Please reach out within 1 hour of purchase to cancel your order.
- Failure to include all measurements during checkout will result in a refunded and cancelled order. If you need help with a measurement, please reach out first.